The United States Department of State is not foreseeing to resolve the technical problem with its online visa system before the next week according to the department’s spokesman, John Kirby. The department is working round the clock to get the technical difficulties sorted out as soon as possible. The technical failure has not be linked to any cyber attack. Thousands of applicants have been affected globally by the technical sang of the hardware of the travel document system.
The US State Department spokesman, John Kirby, told reporters in a briefing on Wednesday June 17, 2015 that there is a technical problem with visas system that has affected the operations world wide. “The Bureau of Consular affairs is facing some technical problems with the visa systems”, said Kirby. “This is a global issue, and we’re working around the clock to fix it.”
The spokesperson said that more than 100 experts from public and private sectors are working round the clock to fix the technical problem, however, it is not expected to be fixed before the next week.
“That failure right now is preventing the Department from processing and transmitting the mandatory security-related biometric data checks at our embassies and consulates,” Kirby further added.
“We’re working on this as fast as we can, but it’s important to get it done right. Of course, we’re going to continue to post regular updates on our website,” Kirby said.
Department has ruled any possibility of cyber attack behind the technical failure of the computer system.
The outage of the computer system has affected the visa and travel document processing globally causing delays in the issuance of the visas and travel documents.